Contact Us & Nodal Officer Details

Atron is committed to providing prompt and transparent customer support. In compliance with the Consumer Protection (E-Commerce) Rules, 2020, our company and grievance officer details are provided below.

Customer Support

For general queries, order tracking, product assistance, or returns:

• Brand Name: Atron

• Legal Business Entity: Azuron Luxmart Pvt. Ltd.

• Email: info@atron.in / azuronluxmart@gmail.com

• Customer Support Phone/Whatsapp: +91-9990612699

• Support Hours: Monday to Friday | 11:00 AM – 6:00 PM IST

• Registered Address:

  TS-1123, Galaxy Blue Sapphire Plaza,

  Greater Noida West, Uttar Pradesh - 201318, India

Grievance Redressal Mechanism

If your complaint is not resolved within the standard timeframe through regular support channels, you may contact our Grievance Officer:

• Name of Grievance Officer: Grievance Desk – Azuron Luxmart Pvt. Ltd.

• Email: info@atron.in / azuronluxmart@gmail.com (Subject line: Attn: Grievance Officer - [Order ID])

• Contact Number: +91-9990612699

• Response Timeline: We acknowledge complaints within 48-72 hours and aim to resolve all grievances within 1 month from the date of receipt as mandated by law.